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HudHud Digital Technology Company ("HudHud", "we", "the company") is committed to protecting your privacy and ensuring compliance with the highest standards of data protection, in accordance with the Personal Data Protection Law (PDPL) and its executive regulations in the Kingdom of Saudi Arabia.
This notice is intended to clarify the mechanisms for collecting and processing personal data, the purposes for which it is used, and the rights granted to you as the data subject.
HudHud services are operated by HudHud Digital Technology Company, a limited liability company registered in the Kingdom of Saudi Arabia under Commercial Registration No. (1010916357), dated 15/02/1445H.
The company offers advanced technology solutions in the field of smart navigation and routing through the “HudHud” app, which is intended for individuals over the age of 18.
If you have any questions or requests related to the processing of your personal data or wish to exercise your rights under the Personal Data Protection Law, you may contact us through the following:
1.1 This policy applies to all individuals who use the
HudHud app, whether as a registered user or a guest, and
covers all interactions and future features.
1.2 The
policy outlines how HudHud handles your data, including location
features, personalization, and interactive elements.
1.3 This policy forms an integral part of the Terms of
Use.
2.1 Data is processed in accordance with the following principles:
2.2 No data is processed unless it directly relates to a core function of the app. Unnecessary or unrelated data is not used or stored.
3.1 Depending on your usage, we may process the following types of data:
3.2 Data is only collected when required for a feature
or with your explicit permission.
3.3 We commit to
not collecting information that is not connected to an active
feature, in line with the principle of data minimization.
4.1 Data is processed to activate the following features:
4.2 Your data is not used for any commercial,
promotional, or third-party marketing purposes.
4.3
Data is only processed for the specific purposes outlined
and will not be used beyond this scope without prior notice
(see Article 12.2).
5.1 Data processing is based on one or more of the following legal bases:
5.2 Use of certain features such as saved places or
sending reports is considered implicit consent.
5.3
You may withdraw your consent through the app settings (see
Article 6.3).
6.1 You have the right to enable or disable the following features:
6.2 You may change these settings directly within the
app without needing to submit a formal request.
6.3
Disabling certain features may partially affect your ability
to use specific app functions but will not block general
access to the app.
7.1 We use non-personal, aggregated usage data to
analyze and improve user experience.
7.2 Analysis includes:
7.3 Analysis results are never used to identify individual users (see Article 3.1).
8.1 Your data is stored in secure, certified data
centers located within the Kingdom or other compliant
regions.
8.2 Security measures include:
8.3 We do not retain data beyond what is operationally or legally required (see Article 9.2).
9.1 Data is retained based on its purpose and is deleted
once that purpose ends or upon user request (see Article
10.1).
9.2 Deletion is done using technical methods
that prevent data recovery.
9.3 We may retain certain
data to comply with legal or judicial instructions.
10.1 You have the right to:
10.2 These requests can be submitted either directly
through the app or by contacting us.
10.3 We reserve
the right to request additional information to verify your
identity before processing your request.
11.1 You may send privacy-related questions or requests
to:
Email: legal@hudhud.sa
11.2 We process requests based on legal and regulatory priorities. We do not commit to a fixed response time (see Article 9.3).
12.1 We reserve the right to update this policy at any
time due to operational or regulatory needs.
12.2 If
there are material changes, we will notify users via in-app
alerts or email.
12.3 Continued use of the app after
updates constitutes implied acceptance of the new policy.
13.1 This Privacy Policy forms an integral part of the
HudHud Terms of Use.
13.2 If a conflict arises, the
most recent or specific clause will apply.
13.3 For
full terms, refer to the Terms and Conditions.
14.1 This policy is governed by the laws and frameworks
applicable in the Kingdom of Saudi Arabia, including the
national data governance framework (PDPL)
14.2 In case
of legal disputes, Saudi courts have exclusive jurisdiction.
At HudHud, privacy is a core pillar of our design and service philosophy, not just a regulatory requirement. We continuously review our policies to ensure alignment with technical and legislative changes and welcome any privacy-related inquiries through our official channels.