Hudhud Privacy Policy
Last Updated: December 8, 2024
Introduction
At Hudhud ("we," "us," or "our"), we are committed to protecting your privacy and personal data. This Privacy Policy ("Policy") explains how we collect, use, disclose, and safeguard your information when you use our application.
This Policy has been prepared in compliance with:
- Saudi Personal Data Protection Law (PDPL)
- SDAIA regulations and guidelines
- Relevant international privacy standards
- Industry best practices
We encourage you to read this Policy carefully to understand our practices regarding your personal data.
1. Data Collection
1.1 Personal Information
We collect:
- Name and contact details
- Phone number and email
- Account credentials
- Profile information
- Device identifiers
1.2 Location Data
We process:
- GPS location
- Navigation history
- Search locations
- Favorite places
- Route information
1.3 Usage Data
We gather:
- App interaction data
- Feature usage patterns
- Performance metrics
- Error reports
- Session information
2. Data Usage
2.1 Core Services
We use data to:
- Provide navigation
- Process routes
- Display POIs
- Manage accounts
- Offer real-time updates
2.2 Service Improvement
Data helps us:
- Enhance functionality
- Optimize performance
- Develop features
- Fix issues
- Improve accuracy
3. Data Protection
3.1 Security Measures
We implement:
- Encryption protocols
- Access controls
- Regular audits
- Monitoring systems
- Incident response
3.2 Data Storage
We maintain:
- Secure facilities
- Encrypted backups
- Access logs
- Retention policies
- Recovery systems
4. User Rights
4.1 Access Rights
You can:
- View your data
- Export information
- Review usage
- Monitor sharing
- Access logs
4.2 Control Rights
You may:
- Update information
- Correct errors
- Delete data
- Restrict processing
- Withdraw consent
5. Data Sharing
5.1 Third Parties
We share with:
- Service providers
- Analytics partners
- Map providers
- Emergency services
- Legal authorities
5.2 Legal Requirements
We disclose for:
- Court orders
- Legal obligations
- Government requests
- Security purposes
6. Data Transfer
6.1 International Transfer
We ensure:
- PDPL compliance
- Adequate protection
- Transfer safeguards
- Legal compliance
6.2 Data Localization
We maintain:
- Local data centers
- Regional backups
- Local support
7. Retention Period
7.1 Active Data
We retain:
- Account information
- Usage history
- Preferences
- Content submissions
7.2 Deleted Data
We handle:
- Account deletion
- Data removal
- Backup purging
- Archive cleanup
8. Updates and Changes
8.1 Policy Updates
We may:
- Modify terms
- Update practices
- Enhance protection
- Add features
8.2 Notification
We provide:
- Update notices
- Change summaries
- Consent requests
- Version history
9. Contact Information
For privacy matters:
- Privacy Officer: privacy@hudhud.com
- Support: support@hudhud.com
- Address: [Company Address]
- Phone: [Contact Number]
10. Governing Law
This Policy is governed by:
- Saudi PDPL
- SDAIA regulations
- Local privacy laws
- International standards
11. Language
This Policy is available in Arabic and English. The Arabic version shall prevail in case of any discrepancy.
Closing
By using Hudhud, you consent to the data practices described in this Privacy Policy. We are committed to protecting your privacy and maintaining the trust you place in us.